The Tsebo Group Contracts Manager job is now open in Pretoria, Gauteng. This permanent management role forms part of Tsebo Cleaning and Hygiene Solutions and is suited to experienced professionals with a strong background in cleaning operations, people management, and client relationship management.
Tsebo Solutions Group is a leading African Integrated Workplace Management Solutions Provider, offering services across catering, facilities management, cleaning and hygiene, pest control, protection, energy, procurement, engineering, workspace design, and remote camps. The organisation places people development at the centre of its success and promotes growth from within.
About the Tsebo Group Contracts Manager Job
The Tsebo Group Contracts Manager job carries full responsibility for managing cleaning contracts, service delivery, staff performance, and client satisfaction at site level. The role requires a hands-on leader who can manage resources efficiently, uphold service level agreements, and protect the Tsebo Cleaning and Hygiene brand.
This position is based in Pretoria and may require extended working hours, after-hours availability, and occasional weekend work.
Tsebo Group Contracts Manager Duties and Responsibilities
Candidates appointed to the Tsebo Group Contracts Manager job will be responsible for:
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Taking full accountability for the management and performance of assigned sites
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Responding to client requests with urgency and proactive service delivery
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Allocating resources effectively to achieve maximum cleaning output
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Ensuring strict compliance with SLA requirements and output-based contracts
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Managing trained relief staff to prevent service delivery disruptions
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Ensuring work schedules and job cards are in place and site relevant
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Maintaining consistently high service standards through regular inspections
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Managing unit closures, including staff, equipment, billing, and cost processes
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Retaining contracts through strong service delivery and client relationships
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Ensuring cleaning methodologies comply with company policies, quality programmes, and legislation
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Managing company assets through regular spot checks and maintenance oversight
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Ensuring accurate completion of client-specific reports and records
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Allocating staff in collaboration with HR in line with policies and procedures
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Identifying additional business opportunities within existing contracts
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Supporting initiatives from clients and Tsebo Management, including Quality, Procurement, Training, and HR
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Protecting and professionally representing the Tsebo Cleaning and Hygiene brand
Skills and Competencies Required
To succeed in the Tsebo Group Contracts Manager job, applicants should demonstrate:
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Minimum of five years’ experience in a similar middle-management role
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Proven experience managing large teams of staff
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Strong understanding of cleaning principles, policies, and procedures
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Excellent staff scheduling and productivity planning skills
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Strong industrial relations and people management knowledge
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Excellent client relationship management and communication skills
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Leadership ability with a hands-on management approach
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High attention to detail and strong problem-solving skills
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Ability to work independently and under pressure
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Flexibility to work long hours, after hours, and weekends when required
Useful links
Qualifications
Applicants for the Tsebo Group Contracts Manager job must meet the following requirements:
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Minimum Matric / Grade 12
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Relevant tertiary qualification (highly advantageous)
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Relevant operations and people management experience
Tsebo Group Contracts Manager Job Overview
| Detail | Information |
|---|---|
| Job title | Contracts Manager |
| Company | Tsebo Group |
| Business unit | Tsebo Cleaning and Hygiene Solutions |
| Job type | Permanent |
| Location | Pretoria, Gauteng |
| Reference number | TSE250113-11 |
| Minimum education | Grade 12 |
| Experience required | 5+ years |
How to Apply for the Tsebo Group Contracts Manager Job
Candidates interested in the Tsebo Group Contracts Manager job must apply online through the official Tsebo recruitment platform.
Application link:
https://tsebo.erecruit.co/candidateapp/Login
Tsebo Group is committed to protecting personal data and does not charge any fees during the recruitment process.
Apply today for the Tsebo Group Contracts Manager job and lead high-quality cleaning operations in Pretoria.
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